Terms & Conditions of our Online Butchers

CONFIRMATION OF ORDER

All online orders received will be confirmed and accepted by E-mail from us (M T CASHELLS)

Overseas customers: -Unfortunately we only deliver within the uk

Alterations and Cancellations

We can accept alterations to your order by phone or E-mail providing your order hasn’t been packed ready for dispatch.

We will confirm if the change is possible.

On any occasion a product not being available we will endeavor to contact you before sending your order out.

DELIVERY

M t cashells offer free delivery on orders over £75 saving you money.

Orders below £75 will be charged our standard delivery charge of £6.95.

Next day delivery available, Tuesday-Friday. Orders will be dispatched Monday-Thursday (Saturday-Monday deliveries are excluded).

We can deliver your order any day that suits you from Tuesday-Friday (Please allow 2 days from us receiving your order to dispatch), order Monday receive Wednesday.

UK bank holidays and public holidays and days each side will be excluded for deliveries.

If in doubt, please call us on 01873 810405.

Non delivery

Occasionally some packages can be delayed or even undelivered by the courier.

Please contact us as soon as you have any concerns on 01873 810405.

MT Cashell cannot be held responsible for parcels that are undelivered or mis-routed due to incorrect address given by the customer.

Delivery Arrangements

Please use delivery address where goods can be signed for. At the checkout you will be asked to include recipients telephone number and any drop-off/delivery/directions and instructions where parcel may be left safely.

Your delivery will arrive in an insulated box and chill tested for up to 48hrs unopened.

Christmas deliveries

Due to seasonal demands, we make special arrangements to deal with the Christmas demands.

Goods required for Christmas must be ordered by the 10th December.

Deliveries on specific days during this period cannot be guaranteed.

Payment

We accept payment with all major credit cards and debit cards. Payment is processed by our payment provider (worldpay). We will debit the total cost of your order including delivery charges at the time you place your order.

Returns

Please contact us on 01873 810405 tell us why you are not satisfied.

If we agree we will do all we can to improve and will be happy to make you a refund for the value of the goods with a deduction for postal charges. Or we will resend your order with amendments for which we reserve the right to re-charge for postage and packaging.

Accuracy

Except in relation to the description of products and services available for order from our website, we do not guarantee and are not responsible for the accuracy of any information provided on the web site.

We have made every effort and taken great care to present the products on our website accurately.

The photography is a good indication of the actual product although we cannot guarantee colours displayed on different devices accurately.

All sizes and weights indicated are approximations and may vary slightly as some are cut by hand.

Links

Our website may from time to time contain links to other websites, these links are provided for your information only.

We have no control over the contents of these websites and accept no responsibility for them.

Website & Cookies

We reserve the right to change prices, products, offers and any other information on www.cashells.co.uk at any time without notice. You access our website entirely at your own risk. This website requires the use of data storage cookies to allow you to log-in and all items to your shopping cart. These cookies are essential to the running of the website and by registering your account with us you give your consent to their use. We will not disclose this information to a third party. (please see our privacy policy for more details).

Data Protection & Privacy Statement

We will use the personal information you provide to us to ensure your orders and requirements are met efficiently. Personal information provided to us, by you, will be held by M T CASHELLS & SONS LTD. We will only share your personal information if required to do so by law. By agreeing to these terms and conditions you are agreeing to allow us to occasionally contact you by e-mail, to inform you about our products and promotions. Please e-mail us if you which to be removed from the list.

Copyright

All website design, text, images and graphics and the selection and arrangements thereof on our website is the copyright of M T CASHELLS & SONS LTD. Permission is granted to copy and print portions of our website for the sole purpose of placing an order through M T CASHELLS & SONS LTD, or to use our website as a shopping resource. Any other use of materials on our website, including reproduction for purposes other than those noted above, modification, distribution or republication any part of it without prior written permission of M T CASHELL & SONS LTD is strictly prohibited.

We may contact you

If we need to contact, you we will either contact you via your e-mail address or by the telephone number you provided.

Information about us and our contact details

MT cashells and sons Ltd
53 High Street
Crickhowell
Powys NP8 1BH

Phone: - Give us a call 01873 810405
E-MAIL: - mtcashell@btconnect.com